I just wanted to say a big thank you to both of you, and your respective companies, for the smooth and efficient way our baggage was handled and carried from the UK to Malawi. From me dropping off my boxes and suitcases to you Stephen in Hounslow to collecting them last Saturday morning at Lilongwe airport has gone, from my perspective, without a hitch.
The packages were perfectly wrapped, totally intact and nothing was damaged or broken. The whole process at the airport on Saturday took no more than 15 minutes from arrival to driving off with my goods and I am grateful to your staff Alex for making it such an easy experience.
I would gladly use your companies again.
- Michael Harper