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How quickly should I collect my luggage at the destination?

You should collect your luggage at the destination as soon as it is possible after the shipment arrives. Airports will usually charge storage fees after only 24/48 hours. Ports usually allow a little more time before they begin to charge storage fees but it is wise to check with the shipping line as soon as the consignment arrives. Always contact the destination agent using the details we have provided to ensure the shipment has arrived before travelling to the airport/port.

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