What is a kerbside delivery?

When sending by road freight or using our door to door by air service, the delivery company will not deliver to your front door. They usually provide a kerbside delivery. This means that they will drive to the nearest access point possible to the intended address and you will be required to collect from there. If your shipment contains a pallet then you will be required to take the individual packages from the pallet into your home. You will not receive any assistance from the driver.