The Tudor promise
To ensure that we only offer the best door to door delivery service, we only allow it when we know that customs clearances and deliveries are professionally controlled at the delivery destination.
This means that we can ensure that your package or items will be successfully delivered with care and professionalism throughout the entire delivery service.
We work with you to ensure the best possible delivery times
Once that you have chosen to use our door to door delivery service, we then provide you with documentation that you will likely be required to fill out so that the item(s) receives clearance at your country of destination.
We do this to ensure that there is no delay during customs clearance, as improperly filled out paperwork can lead to delays.
How door to door delivery rates work
Our door to door rates are inclusive of all related transport costs up to delivery at the ultimate destination. However, we exclude duties, quarantine fees or similar costs in the unlikely event that they are levied by authorities.
Shipments of used personal effects are not usually applicable to taxes, and door to door shipments within the EU are not subject to customs clearance procedures at the moment.
Door to door delivery restrictions on dangerous or hazardous goods
It’s worth remembering that all door to door shipments by air are subject to normal air freight restrictions.
This means that packages must not include substances that are:
- Comprised of compressed gas
- Dangerous when wet
- Spontaneously combustible
- Contain organic peroxides and regulated material.
This can include items such as aerosols, perfumes, batteries, fuel, or firearms and ammunition.
You can find out more information on what is considered to be dangerous or a hazardous item on the official International Air Transport Association website.
Door to door delivery of valuable items
It’s also worth noting that Tudor does not recommend shipping the following items:
- Traveller’s cheques
- Stamp collections
The shipping of lithium batteries
In January 2013 the IATA made changes to rules regarding the transportation of lithium ion and metal batteries.
The rules now state that there must be no more than two batteries per package, which must be contained within equipment, such as the inside of an electronic device.
If a package contains more than two batteries, it could lead to not only a confiscation of goods, but also prosecution.
Consequently, Tudor International Freight strongly urges its customers to adhere to these regulations.
You can find out more about the official IATA rules and regulations on its official page.
If you have any other questions about our door to door delivery service, such as which countries we operate in, call us on 0333 123 4747 or check out our contact page.